Privacy Policy

1. Information We Collect

We collect the following categories of information:

• Account information: email address, authentication identifiers.
• Uploaded content: product images you upload for processing.
• Usage data: generation history, credit balance, timestamps.
• Payment information: handled entirely by our payment provider; we do not store card details.

2. How We Use Information

• To provide and maintain the Service.
• To process payments and manage credit balances.
• To send transactional emails (e.g. login links, receipts).
• To improve Service quality and diagnose issues.

3. Data Retention

Source images you upload are automatically deleted 30 days after upload. Generated images are retained in your account until you delete them. Account data is retained for as long as your account is active. You may request deletion at any time.

4. Third-Party Services

We rely on the following third-party processors:

• Supabase — authentication, database, storage.
• Vercel — application hosting and edge delivery.
• Dodo Payments — payment processing.
• AI image providers — image generation (uploads are processed and not retained by the AI provider).

5. Cookies

We use only essential cookies required for authentication and session management. No third-party advertising or tracking cookies are used.

6. Your Rights

You may access, correct, export, or delete your personal data at any time by contacting us. We comply with applicable data protection laws including GDPR and CCPA for users in relevant jurisdictions.

7. Security

We use industry-standard measures to protect your data, including encrypted storage and HTTPS for all data in transit.

8. Changes

We may update this Privacy Policy. Material changes will be communicated via email or in-product notice.

9. Contact

For privacy inquiries, contact hello@etsyshot.com.